Job Description

Posted 1 day ago

As you contemplate your future, you might be asking yourself, What’s the next step? Start your journey with us!

We’re seeking a motivated and detail-oriented Accommodation Onboarding Specialist Intern to join our Accommodation Sales team in Barcelona (Hybrid), reporting to the Sales Manager. 

You will play a crucial role in expanding our portfolio of hotel partners and ensuring they are set up for success on our platform. Your primary responsibility will be to support our team, focusing on facilitating the onboarding process to put on sale newly signed hotels. You will create and optimize hotel profiles in our extranet and follow up to accelerate the onboarding process. You will also have the opportunity to support with other tasks of the sales team as you gain experience. This is a fantastic opportunity for anyone passionate about the hospitality and tech industries to gain hands-on experience in the operational heart of a major Online Travel Agency (OTA). 

If you’re ready to soar, we’re ready to take you there.

Why eDreams ODIGEO

Join the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe.

Millions of customers every year across 44 markets – 5 brands – over 7.5 million Prime members since launching in 2017. 

More than 100 million searches per day on our websites – more than 6 billion AI daily predictions 

Over 1,700 employees – More than 60 different nationalities from all continents – 99% permanent contracts

We’re the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. We are a tech company revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program.

What you will do: 

The Role’s Key Responsibilities and Tasks

As an eDOer, you will have clear objectives, great challenges, and a clear overview of how your work contributes to the global company project and its customers. As an Accommodation Onboarding Specialist Intern in the Accommodation Sales team you will be in charge of:

1. Extranet Content Management & Optimization:

• Build comprehensive and appealing hotel profiles from scratch in our extranet.
• Accurately upload and configure all essential property details, including room types, rate plans, availability, amenities, and policies.
• Curate and upload high-quality images, ensuring they meet our platform’s standards and best represent the property.
• Set up promotional offers 
• Conduct quality checks to ensure all new listings are 100% accurate and complete before going live.

2. Sales Team Support & Lead Generation:

• Maintain and update our Customer Relationship Management (CRM) system with lead status and contact information.
• Desk research potential leads
• Collaborate with Sales Contractors to conduct outbound calls to potential partners to secure meetings or follow up on contacts with our Hotel partners
• Help with ad hoc projects 

3. Partner Relationship Management:

• Maintain clear, professional, and friendly communication with partners throughout the onboarding process.
• Gather feedback from partners to help our team improve processes and platform features.

What you need to succeed:  

Good to have

Bring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Here’s what you need to succeed: 

• Bachelor’s or Master’s Degree student (preferably a degree in Hospitality, Tourism, Business Administration, Marketing, or a related field).  University Agreement required.
• Multilingual profile: fluent English + any other European language (Spanish, French, or Italian is a plus).
• A confident and professional phone manner with strong interpersonal skills.
• Meticulous attention to detail and a high level of accuracy.
• Excellent written and oral communication skills
• Client-focused and empathetic;
• Ability to adapt fast to continuous changes;
• Tech-savvy with the ability to learn new software and platforms quickly. Proficiency in Google Workspace (Docs, Sheets, Slides) or similar (MS Office Suite, especially Excel).
• A proactive, self-motivated individual who can manage their time effectively and work both independently and as part of a team.
• Experience in the Hotel or Tourism Industry is a plus.

What’s in it for you?

The best talent deserves the best benefits

At eDO, we want you to be a part of our success story and great culture.

Here’s what we offer:

• Prime Plus membership! 💥 We can benefit from direct discounts on any booking we do through eDreams platforms.
• Your Well-being is our Priority. Embrace Freedom and Flexibility! 💙 At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You’ll be able to find the right work-personal life balance that suits you best.
• Work hard, party hard! We believe in having fun and connecting with colleagues! 🎉  Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.
• Enjoy a dynamic and healthy environment! 💫 Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile Mindset environment with recognition at our core.

Wanna take a peek into what it’s like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!

If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further!  Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel. 

Apply now!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements, we strongly encourage you to apply nevertheless.

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